Delivery Information
DELIVERY POLICY
- Buyers shall make sure that the flowers’ recipient does not have any kind of allergy to flowers or any fragrances that may come with, FLEURINJY will not be responsible for such consequences that may happen.
- It’s the customer’s responsibility to provide the correct delivery address and phone number of the recipient.
- Delivery charges will be applicable within the specified area.
- Where incorrect personal and delivery details have been supplied problems or delays in delivery may result, therefore please ensure that you have included the full address details, of the intended recipient and your daytime telephone number or e-mail address so that we can notify you in the event that any delivery problems occur.
- Whilst we will make every effort to ensure that delivery is made on the requested date you acknowledge that in very rare circumstances delivery on the requested terms will not be possible. In this event, you will be given prior notice wherever possible and we shall either make alternative arrangements or shall refund your payment in full.
- Where a third party is involved during delivery, such as hospitals, schools, Offices, the signature of any person authorized to accept delivery on behalf of the organization shall be accepted as proof of delivery to your chosen recipient.
- In the instance of there being difficulties in delivering your order to the intended recipient, we reserve the right to contact the recipient using the contact details you provide on the Order Form.
- In the instance of us not being able to execute delivery due to missing information, incomplete address, the order being refused by the recipient, nobody available at the address, the order will return back to our shop and we will let you know to find a solution.
Refused Deliveries
If a recipient refuses delivery, you will not be entitled to a refund